Ku77 Privacy Policy – Your data is safe with us

Welcome to ku77. This Privacy Policy applies to all services on the ku77 platform — it takes effect whenever you use ku77, whether through our website, mobile application, or any other digital channel.

We believe keeping your personal data secure is more than a legal obligation — it's the foundation of the trust we build with you. That's why we've designed our privacy policy to be clear and easy to understand at every point.

By using the ku77 platform, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team.

Ku77 only collects information that is necessary to provide its services. We do not collect data beyond what is needed.

Directly Provided Information

Information you provide during registration and account use:

• Full name, date of birth & gender
• Email address and mobile number
• Home Address
• National ID or passport number (for KYC verification)
• Payment information (mobile banking number)

Automatically collected information

Information collected automatically while using the platform:

Ku77 uses your data only for specific, legitimate purposes. We never misuse your information under any circumstances.

Core Purposes

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: For KYC processing and age verification.
• Customer Support: To resolve your issues quickly and efficiently.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal Compliance: To comply with regulatory authority guidelines.
• Platform Improvement: To analyze and improve the user experience.
• Promotional Communications: To keep you informed about new offers and bonuses (with your consent).

To keep your data secure, ku77 uses internationally recognized cybersecurity technology.

Technical Security

• 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
• AES-256 Encryption: Sensitive data stored in the database is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Periodically audited by third-party expert teams.

Data Retention Period

We don't keep your data longer than necessary:

• Active account data: retained for as long as your account remains active.
• Transaction Records: Retained for up to 5 years as required by law.
• KYC documents: 3 years after account closure.
• Log files: retained for a maximum of 12 months.

Ku77 does not sell your data. However, limited information may be shared in specific circumstances:

When Information May Be Shared

• Payment Processors: Only the information necessary to process transactions via Mobile Pay, Nagad, or bank transfer.
• Identity Verification Services: Licensed third parties for KYC processing.
• Law Enforcement Agencies: When required by a lawful order or investigation.
• Regulatory Authority: Reporting required under the terms of our license.
• Business Restructuring: In the event of a company merger or sale (you will be notified in advance).

International Data Transfers

Our servers are primarily located in secure data centers. Should any international data transfer be required, appropriate security agreements will be ensured.

Ku77 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

Types of cookies we use

• Essential Cookies: Essential for login sessions and security. The platform cannot function without these.
• Performance Cookies: For monitoring page load speed and detecting errors.
• Functional Cookies: Remembers your language preference and settings.
• Analytics cookies: To understand which features are used most.

Cookie Controls

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.

As a ku77 user, you have the following rights over your own data: